I are actually facing problems with my previous couple of orders. If this carries on I will stop buying from major basket. A minimum of have some disgrace to provide in time When you've got by now received the payment
At bigbasket your buying encounter is our precedence and we might love to know how we will improve our application and also solutions.
Perspective conversation · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We'll surely forward your feedback into the respective staff and guarantee we consider important measures to avoid these incidents in near potential.
Deliberately trying to fool buyers. I placed buy two times back and the shipping and delivery person contacted me only once to verify my address. He was simply a Modern society faraway from me and he claimed he couldn’t discover my tackle and still left for one more place with out even informing me. Then i contacted shopper care plus they told he are unable to come now so rescheduled my order to subsequent day early morning slot And that i received affirmation message that i would obtain my grocery in morning slot. Upcoming working day i waited overall working day but no simply call no word from them, infact i tried to Call them Nonetheless they no response and then later very last evening by some means simply call matured to purchaser care and so they reported they misplaced get so would substitute and get and acquire it shipped future working day night slot !
See dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We experimented with reaching you in your registered Get in touch with information and facts. Nonetheless, there was no response from you. Kindly let us know your easy time or alternate mobile selection.
Bigbasket obtained Delyver in June 2015 for an undisclosed sum. Delyver was an on-line grocery store and its specialty was employing nearby shops to provide groceries to folks[nine]
Now observe your orders effortlessly on bigbasket. Introducing 'Get Assistant' to assist with anything that you need to know regarding your active orders. Keep an eye on get position with 'Purchase Assistant' proper from the time it can be put till the delivery at your doorstep!
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• Now monitor your orders simply on bigbasket. Introducing 'Get Assistant' to help with almost everything that you have to know regarding your active orders. Watch order status with 'Buy Assistant' ideal in the time it truly is positioned until the shipping at your doorstep!
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Their time slots are never encourage for us given that You will need to wait just one whilst working day for shipping and delivery. Then they have Convey which they say two hour shipping and delivery but what you need is not obtainable for Convey. Various situations gained Erroneous orders, and today they need me to attend one more additional working day for an purchase which they misplaced.
Perspective conversation · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to recognize your condition. Kindly acknowledge our honest apologies for the inconvenience brought on to you. We've got organized a phone from our staff.
Beneath-ripe bananas: Numerous deliver, exclusively bananas, get seven days to be able to arrive at maturity promptly right after Huge Container delivers. So now we've been purchasing the bananas via a nearby store. It is a widespread fruit syndrome, we’ve found.
karthik srividhya My wife has an account in Bangalore and we are applying them for more than 6 months now. It's got enormously simplified our weekend shopping, no doubts about that. 1 cease buying almost all of the merchandise and scheduled supply, versions a lot better than other web pages. The massive challenge is the standard of persons Doing work both in shopper treatment and delivery. They will continue to keep testing your limits, no matter if you accept late shipping and delivery, early shipping, expired products and solutions, spoiled greens, defective card device, lacking goods, cancelled merchandise, swapped items, the record goes on, and everytime You must hold reinforcing your requirements and limits.
Taurian Virus Their time slots are by no means influence for us considering that You should wait around just one while working day for delivery. Then they've got express which they say two hour shipping and delivery but what you would like is just not available for Specific. Numerous occasions acquired Completely wrong orders, and these days they need me to wait yet one more added working day for an get which they misplaced.